Yes, WordPress does require maintenance. This includes tasks such as:

• Keeping WordPress up to date. WordPress releases new versions regularly, often including security patches and bug fixes. Installing these updates as soon as possible is important to keep your website secure and running smoothly.
• Backing up your website. Putting all your eggs in one basket is never a good idea. Regularly backing up your website will help you protect your data in a disaster, such as a hacking attack or server failure.
• Scanning your website for malware. Malware can be a significant threat to any website. There are several free and paid tools available that can scan your website for malware.
• Optimizing your website for search engines. This includes adding keywords to your website’s content, creating title tags and meta descriptions, and submitting your website to search engines.
• Managing your plugins and themes. WordPress plugins and themes can add a lot of functionality to your website but can also introduce security vulnerabilities. It’s essential to keep your plugins and themes up to date and only install them from trusted sources.
• Custom Code. Let’s face it, your business is unique, and your customer expects an unforgettable experience. While WordPress has plugins for many different scenarios, there are times when you require a custom solution. We can help you develop custom code. Contact us today to get started.

Yes, most WordPress maintenance subscription services include technical support to help you troubleshoot issues with your website.

The frequency of updates can vary depending on the specific service, but it’s common for updates to be performed weekly or monthly. It also depends on what goals we set up for your website during our initial launch. For instance, if you want us to support you with SEO and want to update content yourself, we;’ll dedicate most of the monthly hours focusing on ranking you for the keywords you identified.

Response times can vary depending on the specific service, but we strive to respond to support requests within 24-48 hours. We’ll prioritize those instances if it’s an emergency or your website is entirely down.

Most WordPress maintenance subscription services include website backup, so if your website is hacked, we will take steps to fix the problem. If your website goes down or there is an issue with the hosting provider, we’ll work with your hosting company to back up your website ASAP.